International Custom Charges

Proudly Australian

We are proud to be an Australian-owned and operated business. All orders are processed and dispatched from our facility in Australia. Our team is dedicated to ensuring that your items are packaged with care and shipped promptly.

Customs Charges and Import Duties

Please note that we do not cover the cost of any customs charges, import duties, or taxes that may be imposed by your country. These fees are determined by your local customs authority and vary depending on the country’s regulations.

You as the customer, are liable for all import duties, customs, and local sales taxes levied by the country you reside in; payment of these fees is necessary to release your order from customs.

The grand total of your order as displayed on the checkout does not include any additional duties required. The carrier will inform you of any additional duties if required.

Body Buddies has no control over customs and import tax, and we can't tell you exactly how much you will be charged as customs and import tax varies widely depending on the country you are situated in.

We strongly recommend checking your country’s import guidelines and charges before completing your purchase. Information on these charges can usually be found on your local government or customs website.

Region-Specific Information

🇨🇦 Canada

The threshold for bringing goods into Canada from the UK is $20CAD. Any orders with a value above this amount will be charged import fees.

🇪🇺 European Union

For all orders made from a Member European Union Country, there are import taxes or duties for orders. The tax amount is determined by the price of your total order. More details can be found on your local customs website.

🇦🇺 Australia & NZ

No taxes locally across Australia and New Zealand as we ship from Australia.

All Other Regions

For all other regions, you may face customs charges issued by your local customs authority, and you will be responsible for the payment of any fees should there be any.

Refusing to Pay Customs

If you choose to refuse the customs fee and the parcel is returned back to Body Buddies, a shipping & handling fee may be deducted from your refund.

If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.