What toys are you selling?
We sell 16 different organs in the form of a big plush toy and keychain. The organ toys in our range are: heart, brain, kidney, lungs, tooth, eye, liver, gallbladder, stomach, uterus, breast, skin, ovary, thyroid, pancreas and intestine.
Are your toys safe?
Our soft toys have been tested to ensure they meet the ISO 8124 AU/NZ International safety standards. This rigorous testing includes three parts: (i) Flammability testing ; (ii) Safety aspect testing for mechanical and physical properties ; (iii) Migration of certain elements.
Our toys therefore comply with Australian toy safety standards for people aged 36 months and above. Though we still ensure testing is done that covers the use of our toys with children below ages of 36 months, we strongly advise adult supervision for that age group whilst using our toys.
Are your products sourced from ethical manufacturers?
We endeavour to ensure we are as ethical in our business process as possible. All our products are sourced from Alibaba verified suppliers. To qualify as a Verified Supplier with Alibaba, a supplier’s company profile, production capabilities, products and process controls have to be inspected, assessed and verified by independent third party institutions to assure reputable and consistent expertise on Alibaba.com
How much does shipping cost?
This is based on Australia Post rates that will be automatically calculated based on the number of items you purchase.
How do I track my item?
You should receive an email with a tracking number in a couple of days after purchase when your toys have been shipped. Please email firstname.lastname@example.org if you have not received this number after 5 business days since you placed your order.
My tracking of my parcel is not working. What should I do?Please email email@example.com and we will sort it out!
I am posting this toy as a gift to someone, can I write a gift message and not include receipt in the box?
Absolutely! Just leave a message in the notes section when you purchase and a gift note will be left in the box for you. Make sure that your payment address is different to your shipping address and we will give the receipt to your payment address.
I'd like to bulk order toys, how shall I do so?
You can place an order through our website. Alternatively, if your orders are above 20 toys, let us know via email at firstname.lastname@example.org. We will be able to offer you a discount for your order.